PAYMENT

We accept a wide range of payment options through PayMongo, including:

  • QRPH

  • E-Wallets (GCash, GrabPay, Maya)

  • Online Banking (BPI, UnionBank, BDO, Metrobank, LandBank)

SHIPPING

We process all orders within 1-2 business days so your pieces get to you as soon as possible.

Express Shipping via J&T & GoGo Xpress  

  • Metro Manila: ₱95 | Delivery in 1-3 days

  • Provincial: ₱120 | Delivery in 5-7 days

  • Free shipping on orders ₱2,500+ 

Your tracking number will be sent straight to your email once your order is on its way.  If you haven’t received it yet, just send us a message. We’ll be more than happy to assist you.

Same Day Shipping  

Can’t wait to wear it? We’ve got you covered with same-day delivery! 

  • Coverage: Cavite & Metro Manila
  • Availability: Monday to Friday
  • Delivery Window: 1 PM – 5 PM

To process, kindly send us a message on our instagram account @hipgoddess.

Note: Courier rates will be shouldered by you. Orders placed after 5PM will be scheduled for next-day delivery.

RETURN POLICY 

We want you to love everything you get from us! If something doesn’t feel right, you can request a return or exchange within 7 days of receiving your order.

To be eligible, items must be unused, with tags intact, and in their original packaging. Please note that sale items and gift cards are non-returnable, and return shipping costs are shouldered by the buyer.

If your item arrives damaged or incorrect, send us a photo/video and your order details at letstalk.hg@gmail.com and we’ll help you out right away.

REFUND 

Refunds will be processed through your original payment method following PayMongo’s timelines:

  • E-wallets (GCash, GrabPay, Maya): Within 24 hours 

  • BPI Online Banking: At least 3 banking days

  • BDO, Metrobank, Landbank via Brankas: Up to 5 banking days

INQUIRIES

Feel free to DM us anytime on Instagram @hipgoddess.